Looking for a ServiceTitan alternative as a facility manager?

Not in the usual sense. ServiceTitan is operations software built for trades businesses, HVAC, plumbing, electrical, and similar, to run their own scheduling, dispatch, and invoicing. Evalystar is built for the facility manager who hires those businesses, to score the quality of the work after each job. They serve different buyers and do not compete for the same purchase decision.

ServiceTitan is used by residential and commercial trades companies, including HVAC, plumbing, electrical, roofing, and pest control, to manage their own scheduling, technician dispatch, estimating, invoicing, and CRM. It is priced per user and built for the contractor running the business.

Evalystar is used by facility managers and multi-site operators who hire vendors like cleaning companies, HVAC contractors, and landscapers, and need a documented record of whether each job was done well. Vendors do not need to adopt Evalystar or log into it.

Usually because a vendor mentioned ServiceTitan, or because the search for vendor management software surfaces it. What most facility managers actually need in that situation is vendor performance tracking, which is what Evalystar provides, not field service operations software built for the vendor's internal use.

Indirectly. A vendor might run ServiceTitan internally to manage their own dispatch and invoicing, while the facility manager who hired them runs Evalystar to score the completed jobs. The two systems serve different companies in the same relationship, not the same company.