Fast, competitive vendor quotes for hotels
Evalystar is vendor management software for facilities and procurement teams: hotels and multi-property operators use it to rank housekeeping, catering, grounds, and maintenance vendors by past property-level performance, and draft a quote request in minutes when coverage is short. The accountable manager then scores each completed job, building a per-vendor, per-property record where problems surface first, ahead of a guest review.
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Which site should I look at?
Best-matched Refrigeration vendors:
The top matches are pre-selected. Uncheck any you don't want, or add someone else below.
A coverage gap costs you a guest review before it costs you a data point. Get a replacement vendor sourced first.
Finding a backup vendor fast means calling a directory, not your best-performing options.
When housekeeping or grounds coverage falls through, the front desk or GM defaults to whoever answers the phone, not whoever scored best at that property last quarter, because there's no fast way to check.
Vendor failures surface in guest reviews, not internal reports.
By the time a dirty room or a failed linen delivery shows up in a guest review, the guest is already gone and your rating is already down.
GM turnover resets your vendor knowledge to zero.
Every time a General Manager leaves, the institutional knowledge about which vendors deliver and which ones cut corners goes with them. The new GM inherits contracts they have no evidence to evaluate.
Multi-property operators have no cross-portfolio benchmark.
If you run 8 properties, you have 8 different housekeeping contractor relationships with no way to compare performance or justify which vendor deserves more of your portfolio.
Evalystar gives hotel and resort operators a fast sourcing layer and a daily performance layer for every service vendor.
When a housekeeping shift or grounds visit needs covering, rank candidates from your property or portfolio vendor pool by trade and past performance, and draft one quote request in minutes.
Rate every housekeeping contractor shift, linen delivery, and grounds maintenance visit against hotel-specific criteria, room cleanliness, turnaround time, presentation standards, in seconds.
Build a continuous performance record for every vendor across every property, so renegotiation conversations start from evidence, not impressions.
If your housekeeping contractor covers three properties, see exactly which one is underperforming and hold the right regional manager accountable.
Keep all cleaning SOPs, vendor contracts, and insurance certificates organized by property, so nothing falls through the cracks at renewal time.
Common questions
Can a hotel get a competitive quote fast when a vendor falls through?
Yes, for vendors already in your property or portfolio pool. Describe the coverage need and Evalystar ranks candidates by trade and past performance, then drafts one quote request to send to your shortlist at once. It doesn't source vendors outside your pool.
What does vendor tracking change for a hotel?
It moves the first signal of a service problem from the guest review to the vendor record. The manager accountable for a service window scores the job as it completes, so a housekeeping or grounds issue is documented before it reaches a public review.
Which contracted services does this cover?
Housekeeping, catering, grounds, maintenance, laundry, pest control, and any other contracted physical service. Evaluation criteria are set per service type rather than being one generic rating.
Does it work across a group of properties?
Yes. Scores roll up per vendor and per property, so a vendor serving several properties can be compared between them. Inconsistent service is usually hidden inside a group-level average.
Is guest feedback used as the score?
No. Scores come from the manager accountable for the service window, not from guest reviews. Guest sentiment is a lagging and noisy signal about vendor work; a structured evaluation at job completion is neither.
Your next guest review dip could already be visible in your vendor's performance data.
Catch it before it costs you bookings.
- A real person reads every message
- Demo requests get a tailored walkthrough
- Or skip the call: the Free plan needs no card