Every vendor, every site, on demand
Evalystar turns the evaluations your team submits into vendor performance reports facility and operations leaders can act on: vendor deep dives, side-by-side comparisons, site health, and upcoming renewals with AI feedback. Reports run on demand or on a schedule. Every figure traces back to a timestamped job evaluation, never a survey or a ticket-closure rate.
Evaluations in, evidence out
Every evaluation your team submits rolls up automatically: per vendor, per site, per job type. When someone needs the case, a board presentation, a renewal negotiation, an audit response, the report already exists. Pick the report type, set the scope, and generate it, or schedule it and let it find you. The more your team evaluates, the stronger the evidence becomes.
One report for every question you get asked
Which vendor is slipping? Which site needs attention? Which contract deserves renewal? There is a report for each, built from the evaluations your team already submitted.
A deep-dive on a single vendor: scores, rating trend, incidents, and contract status. The report you bring to a vendor conversation, a performance review, or a renewal negotiation.
Side-by-side comparison of two vendors across every performance criterion. Useful at renewal time when choosing between two candidates for the same contract, or when deciding who gets the next job.
A health overview for one site: all vendors, open incidents, and coverage gaps. Site leads see exactly where their location stands without assembling anything by hand.
An executive summary across every site and vendor in your portfolio. The view operations directors use to compare sites, spot outliers, and decide where attention goes next.
The incident log and its trends: open, resolved, and recurring problems by vendor and site, over any date range. Every documented problem in one place when a dispute or renewal conversation needs it.
A portfolio-wide worklist of every contract coming up for renewal, with AI feedback per row: how the vendor performed over the term and whether the record supports renewing, reviewing, or replacing.
Evaluation coverage across your team: which completed jobs are rated, which are still pending, and where reviews are falling behind. Accountability only works if evaluations actually happen.
Schedule any report and it lands in your inbox on the cadence you choose: weekly vendor performance for the ops director, monthly renewals for procurement. No one has to remember to log in.
Managers get a daily site health summary by email: ratings, incidents, and coverage for the sites they run, and every user sets their own digest cadence. Problems surface in the morning inbox, not in the complaint call.
Common questions
What reports does Evalystar produce?
Single-vendor deep dives, side-by-side vendor comparisons, site health, portfolio overviews, incident summaries, and upcoming renewals with AI feedback per contract. Reports run on demand or on a schedule.
Where do the numbers come from?
Every figure traces back to individual, timestamped job evaluations submitted by a named reviewer. Nothing is modelled, sampled, or inferred from ticket-closure rates, which is what makes a report defensible when a vendor disputes it.
Can I compare the same vendor across different sites?
Yes, and that comparison is usually where the useful finding is. A contractor performing well at headquarters and poorly at three satellite sites looks acceptable in a single blended average and obviously wrong once the sites are separated.
Can I export a report for an audit or a board pack?
Yes. A full-history vendor performance report can be generated without assembling it by hand from spreadsheets, which is the usual reason this evidence does not exist when someone asks for it.
Your reports build themselves
Start free. As your team submits evaluations, every report type builds in real time. No setup required, no data import needed.
- A real person reads every message
- Demo requests get a tailored walkthrough
- Or skip the call: the Free plan needs no card