Cleaning vendor management for healthcare & care facilities
Hospitals, LTC homes, and care facilities run on contracted environmental services. Every missed clean is a potential infection control failure. Evalystar gives you a documented performance record for every shift, so compliance audits and contract renewals are always evidence-based.
Cleaning failures in a regulated facility aren't just a service problem — they're a compliance exposure.
Accreditation Canada, CARF, and JCAHO surveyors expect documented evidence that your environmental services vendors are performing to contract standards. Most facilities can't produce it. Patterns stay invisible until they surface as a resident complaint, a ministry flag, or an infection control incident — by which point the pattern has been building for months.
What Evalystar tracks for healthcare facility teams
Rate every cleaning shift by floor, zone, and provider. Patterns that look acceptable on a monthly report are visible at the shift level.
Define evaluation criteria calibrated to your infection control standards — not a generic star rating. Mandatory fields ensure reviewers never skip the dimensions that matter most.
If your environmental services vendor covers multiple sites, see exactly which facility is being underserviced — before a surveyor or ministry inspector does.
Log every cleaning failure, missed room, or infection control lapse against the vendor record. When a pattern emerges, the documentation is already timestamped and tied to the job.
Generate a full-history vendor performance report for accreditation surveys, ministry inspections, or licensing reviews in a single click. No manual assembly from spreadsheets.
Built for the people accountable to surveyors, ministry inspectors, and residents' families.
Director of Facility Services, VP Operations, Director of Environmental Services, Housekeeping Manager at hospitals, long-term care chains, eldercare networks, and rehabilitation centres. Anyone who has to defend a vendor renewal in a regulated environment.