Facility contractor management for the public sector — evidence that survives an audit
Municipalities, transit authorities, and government agencies answer to elected officials, auditors, and the public. Every vendor renewal decision needs to be defensible. Evalystar builds the documented performance record that makes it so.
Public money deserves documented accountability. Most public facilities can't provide it.
Procurement officers who can't produce vendor performance records at an audit, in response to a council question, or during a regulatory review are exposed. Contracts for cleaning, snow removal, grounds maintenance, and terminal services often renew year after year without any structured performance review. The justification is "no complaints" — which isn't accountability. When an auditor flags the absence of vendor performance documentation, the question isn't which vendor underperformed. It's why there's no record at all.
What Evalystar tracks for public sector facility teams
Give operations staff at municipal buildings, transit depots, and airport terminals the same rating criteria, so performance data is consistent and comparable across the entire portfolio.
Build the formal vendor performance record that procurement rules require. Organised by contract and service type, ready for RFP evaluations, renewal committees, and internal audit responses.
Generate a complete vendor performance report at any point — audit responses, FOI requests, regulatory reviews, council briefings, or board presentations. No manual data assembly.
Track every contract milestone across your portfolio so you never enter a renewal without a formal performance review in hand — and never get caught by an auditor unprepared.
Log every service failure, missed shift, or contractor conduct issue against the vendor record. When a pattern emerges, the documentation is already there — timestamped and tied to the facility.
Built for the facility managers who answer to auditors, elected officials, and the public.
Manager of Facility Services, Director of Corporate Services, Director of Facilities & Operations, VP Infrastructure at municipalities, transit authorities, regional government agencies, airports, and public utilities. Anyone whose vendor renewal decisions need to survive an audit or a council question.