Property maintenance vendor tracking — accountability across your entire portfolio
Property managers are accountable to building owners for every janitorial, landscaping, and maintenance contract they manage. Evalystar gives you one place to track every vendor across every property — so renewal decisions are backed by data and owners stop questioning your judgment.
Managing vendor performance across a portfolio without data isn't property management — it's guessing.
Without a centralised performance layer, every property is managed in isolation. A vendor performing well at one building may be failing at another. You find out from tenant complaints, not from your own data. By the time a pattern is visible, the tenant relationship is already damaged. Building owners expect documented justification for renewal decisions — "they've been reliable" doesn't survive a council question or an owner meeting.
What Evalystar tracks for property management teams
Rate every janitorial, landscaping, snow removal, and maintenance job across your entire portfolio with criteria you define for each service type.
See how each vendor performs across your buildings. Identify which properties are underserviced and renegotiate from a position of evidence — not tenant complaints.
Generate a vendor scorecard for building owner reporting. For the first time, your renewal recommendations are backed by data owners can read in two minutes.
Track contract milestones across your whole portfolio. Never enter a renewal negotiation without the full performance history already in hand.
Log every tenant complaint against the vendor record, tied to the property, the date, and the job. Patterns that were previously invisible become the foundation of your next negotiation.
Built for the property managers who answer to building owners.
Property Manager, Senior Property Manager, Director of Property Management, VP Real Estate, Asset Manager at commercial portfolios, residential REITs, and multi-building operators. Anyone who has to justify a vendor renewal to an owner.